A shared Mailbox doesn’t have a Username or Password, and no one can sign into it directly.Every Shared Mailbox has a size limit of 50 GB, and if it exceeds that limit, then it needs to be licensed.

If you have Exchange Online Kiosk license, then you cannot access Shared Mailbox.

It is absolutely free to use and doesn’t require a license, but users that access Shared mailboxes must be assigned with Office 365 licenses.Now, as you know about Shared Mailboxes, it’s necessary to know its limitations as well: So, let’s have a look at them: Limitations of Shared Mailboxes However, there are other limitations as well. For example, the size limit of a free shared mailbox is 50GB, and it cannot be used as a primary mailbox. However, a user must have permissions from the administrator to access a shared mailbox.Īlso, shared mailboxes in Office 365 are free and doesn’t require a license – but, there are some limits to use shared mailboxes. Though a shared mailbox is created by the administrator, it has no owner and no password. When you send a message from a shared mailbox, the other person will receive it from Shared mailbox, not from a specific user. Shared mailboxes are not associated with individual users, and it is configured to be accessed by several users like the Sales team, Accounts team, HR, etc. They can also be used to store the data that is migrated from on-premises public folders. It allows companies to share the load of customer inquiries through emails. What are Shared Mailboxes?Ī shared mailbox is a unique mailbox that is created by the Office 365 administrator to allow multiple users to send & receive messages from the same address. Well, Microsoft technical support team doesn’t answer every query, so here I have tried to answer this question. Many Office 365 users have doubts regarding “ How they can back up their Office 365 shared mailboxes, and why it is necessary?” on Microsoft forums. You may have seen examples of shared mailboxes like and etc. These traditional accounts are called shared mailbox, and when the users send emails through such shared mailboxes, the receiver does not know that which individual sender has sent the email.

The Administrator can create some shared accounts accessible to various users, and users can also send emails through standard accounts.

The business accounts present in Microsoft 365 plans are not limited to individual users only.

Exchange online shared mailboxes